The equipment comes with a one-year quality warranty. During this period, any issues not caused by your side will be resolved by us, free of charge. Once the warranty expires, our company will continue to offer lifetime maintenance services. If parts need replacing, we will only charge for the cost of the spare parts.
Service Commitment: We are committed to delivering prompt and high-quality service to your company. Our specific measures include:
1. A dedicated after-sales service department and management team, with a well-stocked inventory of spare parts;
2. Professional after-sales engineers who will ensure a response within 12 hours to any customer requests;
3. Regular visits by experienced after-sales engineers for technical support;
4. A comprehensive after-sales service system and high-quality products, ensuring that customers are fully satisfied with both their purchase and usage experience.
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